Job Title: LASM Operations Ambassador: Museum Store Associate    

Department: Operations

Supervisor: Museum Store & Membership Manager

Position Type: Non-Exempt, Part Time

Skills & Qualifications:

- Ability to read, understand, and apply basic applications of point of sale system instructions

- Understanding of basic math and cash-handling procedures

- Strong interpersonal and communication skills to interact with visitors and coworkers

- Ability to work with minimal supervision, receiving oral and written instructions

- Able to exercise initiative and judgement in performing duties

Job Summary: The LASM Operations Ambassador Museum Store Associate works under the direction of the Museum Store Manager to conduct day-to-day operation of the store, including store opening and closing as needed, assisting customers, maintaining a clean and well-stocked store, and maximizing sales.

Responsibilities and Duties:

- Visitor service/sales

- Respond to customer inquiries about activities and programs in the Museum

- Promote LASM membership

- Utilize proactive selling techniques, providing product information as appropriate

- Merchandise management

- Maintain an orderly, clean, and well-stocked store

- Maintain knowledge of features and benefits of merchandise, learning about new items as they come in

- Cash management

- Follow opening and closing procedures of the store

- Accurately process sales for customers

- Weekend availability is required.

General Volunteer Responsibilities:

- Attend orientation and training as required

- Present a professional appearance, following museum guidelines on dress code

- Maintain an awareness of security/loss prevention, primarily by greeting customers immediately and staying alert

- Perform other duties as assigned

CLICK HERE TO APPLY

Job Title: Museum Custodian

Department:  Operations

Supervisor: Director of Operations

Position Type: Non-Exempt, Part-time

Qualifications and Requirements:

- Experience maintaining and cleaning facilities

- Superior organizational and time management skills

- Effective team player

- Resourceful self starter

- Ability to manage multiple priorities and projects

- Ability to walk and stand for extended periods, lift up to 50 lbs., and the ability to climb stairs as needed

Job Summary: The successful museum custodian advances the museum’s mission by: maintaining a clean, orderly, and safe environment and facility for museum visitors, staff, and property; helps set-up and take-down for special events; and works as a team member on other tasks as assigned.

Responsibilities and Duties:

- Follow daily, weekly, and monthly custodial task schedule as assigned by facilities manager

- Set up and take down (tables, chairs, lighting, staffing, paper products, housekeeping) for museum events

- Be familiar with safety and security procedures and provide security support as needed

- Perform additional tasks as assigned

CLICK HERE TO APPLY

Job Title:  Operations Ambassador (Museum Gallery Guide)

Department: Operations

Supervisor:  Operations Director

Position Type:  Non-Exempt, Part Time

Skills & Qualifications: 

- Positive, professional demeanor with effective communication and interpersonal skills

- Excellent visitor service skills; assertiveness, flexibility, patience, good judgment, and discipline

- Prompt, reliable, and collaborative team member

Job Summary: A Museum Gallery Guide is part of a team working under the supervision of the Operations Director in collaboration with the Front Line Services Manager, Education Director, Museum Educators, Curator, Volunteers, and other Gallery Guides. The primary duties of a Museum Gallery Guide are to provide an active presence in museum galleries, provide security for display objects and museum property, provide welcoming and engaging visitor service, and present visitor information. The position requires a positive professional demeanor, excellent visitor service skills, and interpersonal skills.  The Museum Gallery Guide must be a prompt, reliable, and collaborative team member, and must be available on weekends.

Responsibilities & Duties:

- Participate in required training activities

- Provide an active and reliable presence in museum galleries

- Provide security for exhibitions and museum facilities

- Provide welcoming and engaging visitor service

- Assist visitors with museum, planetarium, and exhibition information and directions

- Assist in crowd control and movement

- Provide tours as needed

Other duties as assigned

Weekend hours are required.

CLICK HERE TO APPLY

Job Title: BASF Kids’ Lab Assistant

Department: Education

Supervisor: Education Director

Position Type: Part-time, Non-Exempt

Skills & Qualifications

Bachelor’s degree or strong science background
Highly-effective verbal and written communication skills
Excellent customer service skills  
Flexible, reliable, and conscientious team player
Ability to work collaboratively and cooperatively across disciplines and departments
Highly-effective facilitation skills
Demonstrated organizational skills with commitment to plan, prioritize, and meet deadlines
Positive, proactive, action-oriented problem solver
Experience working with children and their families

Duties and Responsibilities:

Assist with BASF Kids’ Lab weekend workshop activities
Assist with the BASF Kids’ Lab on-site registration process
Greet all museum visitors upon arrival
Communicate with visitors about membership and other public programs
Work collaboratively with all museum staff to contribute to a positive workplace culture
Communicate with Operations Team to ensure a positive visitor experience
Represent LASM with excellence, professionalism, and positivity
Commit to serve on second and fourth weekends of each month
Other duties as assigned

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Job Title:  Museum Docent

Department: Operations

Supervisor:  Front Line Services Manager

Position Type:  Volunteer

Skills & Qualifications: 

- Positive, professional demeanor with effective communication and interpersonal skills

- Excellent visitor service skills; assertiveness, flexibility, patience, good judgment, and discipline

- Prompt, reliable, and collaborative team member

Job Summary: A Museum Docent is part of a team working under the supervision of the Museum's Frontline Services Manager in collaboration with the Director of Operations, Director of Education, Museum Educators, Curator, and Volunteer Coordinator. The primary duties of a Museum Docent are to provide an active presence in museum galleries, provide security for display objects and museum property, provide welcoming and engaging visitor service, and present visitor information. The position requires a positive professional demeanor, excellent visitor service skills, and interpersonal skills.  The Museum Docent must be a prompt, reliable, and collaborative team member.

Responsibilities & Duties:

- Participate in required training activities

- Provide an active and reliable presence in museum galleries

- Provide security for exhibitions and museum facilities

- Provide welcoming and engaging visitor service

- Assist visitors with museum, planetarium, and exhibition information and directions

- Assist in crowd control and movement

- Provide tours as needed

Other duties as assigned

Click here to apply: https://forms.gle/oCLEY2Vgu9MY8UWBA

Job Title: LASM Operations Ambassador: Membership Assistant    

Department: Operations

Supervisor: Museum Store & Membership Manager

Position Type: Volunteer

Skills & Qualifications:

- Ability to learn new software is necessary; experience with membership software systems or event planning is preferred

- Creative, motivated individual who enjoys collaborative work to achieve membership goals

- Strong interpersonal and communication skills

- Ability to work with minimal supervision, receiving oral and written instructions

- Able to exercise initiative in performing duties

Job Summary: The LASM Operations Ambassador: Membership Assistant works under the direction of the Membership Manager to grow and shepherd the membership base of LASM.

Responsibilities and Duties:

- Attend orientation and training as required

- Present a professional appearance and a friendly, welcoming demeanor

- Working within the membership database, assist in processing new and renewing memberships

- Help to plan and execute membership initiatives, including member events and membership drives

- Perform other duties as assigned

Click here to apply: https://forms.gle/oCLEY2Vgu9MY8UWBA

Job Title: Operations Ambassador: Admissions Clerk    

Department: Operations

Supervisor: Front Line Services Manager

Position Type: Volunteer

Skills & Qualifications:

- Excellent customer service skills

- Strong interpersonal and communication skills

- Experience with point of sale technology

- Understanding of basic math and cash-handling procedures

- Ability to work with minimal supervision, receiving oral and written instructions

- Able to exercise initiative and judgment in performing duties

Job Summary: The LASM Operations Ambassador: Admissions Clerk works under the direction of the Front Line Services Manager to conduct day-to-day operation of the admissions desk, including opening and closing as needed, explaining and selling admissions, orienting visitors to the Museum and planetarium, maximizing sales of memberships, and handling daily admissions reports.

Responsibilities and Duties:

- Visitor service/sales

- Respond to customer inquiries about admission rates, schedules, activities, and programs in the Museum and planetarium in person and by answering the admissions desk phone

- Sell admission tickets, memberships, and advanced sale tickets for special events, providing program and Museum membership information as appropriate

- Process group and birthday party payments as needed

- Monitor and protect artwork in the Atrium

- Report any security issues to the Front Line Services Manager or Facilities & Safety Manager

- Cash management

- Follow opening and closing procedures for the admissions desk

- Accurately process sales for customers

General Volunteer Responsibilities:

- Attend orientation and training as required

- Present a professional appearance and a friendly, welcoming demeanor 

- Perform other duties as assigned 

Click here to apply: https://forms.gle/oCLEY2Vgu9MY8UWBA