Current Volunteer Opportunity
Museum Docent
Job Details:
Department: Operations
Supervisor: Front Line Services Manager
Position Type: Volunteer
Job Summary:
A Museum Docent is part of a team working under the supervision of the Museum’s Frontline Services Manager in collaboration with the Director of Operations, Director of Education, Museum Educators, Curator, and Volunteer Coordinator. The primary duties of a Museum Docent are to provide an active presence in museum galleries, provide security for display objects and museum property, provide welcoming and engaging visitor service, and present visitor information. The position requires a positive professional demeanor, excellent visitor service skills, and interpersonal skills. The Museum Docent must be a prompt, reliable, and collaborative team member.
Skills & Qualifications:
- Positive, professional demeanor with effective communication and interpersonal skills
- Excellent visitor service skills; assertiveness, flexibility, patience, good judgment, and discipline
- Prompt, reliable, and collaborative team member
Responsibilities & Duties:
- Participate in required training activities
- Provide an active and reliable presence in museum galleries
- Provide security for exhibitions and museum facilities
- Provide welcoming and engaging visitor service
- Assist visitors with museum, planetarium, and exhibition information and directions
- Assist in crowd control and movement
- Provide tours as needed
- Other duties as assigned
