Current Volunteer Opportunity
Operations Ambassador: Admissions Clerk
Job Details:
Department: Operations
Supervisor: Front Line Services Manager
Position Type: Volunteer
Job Summary:
The LASM Operations Ambassador: Admissions Clerk works under the direction of the Front Line Services Manager to conduct day-to-day operation of the admissions desk, including opening and closing as needed, explaining and selling admissions, orienting visitors to the Museum and planetarium, maximizing sales of memberships, and handling daily admissions reports.
Skills & Qualifications:
- Excellent customer service skills
- Strong interpersonal and communication skills
- Experience with point of sale technology
- Understanding of basic math and cash-handling procedures
- Ability to work with minimal supervision, receiving oral and written instructions
- Able to exercise initiative and judgment in performing duties
Responsibilities & Duties:
- Visitor service/sales
- Respond to customer inquiries about admission rates, schedules, activities, and programs in the Museum and planetarium in person and by answering the admissions desk phone
- Sell admission tickets, memberships, and advanced sale tickets for special events, providing program and Museum membership information as appropriate
- Process group and birthday party payments as needed
- Monitor and protect artwork in the Atrium
- Report any security issues to the Front Line Services Manager or Facilities & Safety Manager
- Cash management
- Follow opening and closing procedures for the admissions desk
- Accurately process sales for customers
